*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
© 2025 Reborn. All rights reserved.
Shipping policy
Last updated: October 16, 2026
This Shipping Policy explains how orders placed at tryreborn.com (“Reborn Wellness”, “Reborn”, “we”, “us” or “our”) are processed and delivered, and what happens if a package is marked delivered or a shipping address is incorrect. It should be read together with our Refund Policy and Terms of Service.
1. How long shipping takes
Orders are typically processed and fulfilled within 1–2 business days after the order is received. After fulfillment, orders are generally delivered within 7–8 business days across the USA via USPS.
Please note: all delivery timeframes are estimates only and are not guaranteed. Once an order leaves our facility, it is in the hands of USPS, and delivery times may be affected by carrier delays, weather, holidays or other circumstances outside our control. We are not responsible for shipping delays caused by the carrier.
You will receive a tracking number once your order ships so you can monitor its progress directly with USPS.
2. When your order will arrive
Delivery estimates begin from the date of fulfillment, not the date the order is placed. Estimated delivery dates shown at checkout are provided by the carrier and are not guaranteed.
3. Tracking shows delivered but you have not received it
If tracking shows your order was delivered but you cannot locate it, please check with household members and neighbors, and contact your local USPS office. We are unable to be held responsible for packages marked delivered by the carrier.
4. Your shipping address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your shipping information before submitting your order.
5. Changing your address
If you notice an error in your shipping address, contact Customer Service as soon as possible. We will make every reasonable effort to update the address before the order ships, but address changes cannot be guaranteed once an order has entered processing.
Once an order has shipped, we are unable to change or redirect the shipping address.
6. Orders delivered to an incorrect address
Orders shipped to the address provided by the customer at checkout are considered correctly fulfilled. If an order is delivered to an incorrect address because the customer entered incorrect or incomplete shipping information, we are not responsible for replacing or refunding the order at no cost.
7. Undeliverable and returned packages
If the carrier returns the package to us as undeliverable or “Return to Sender”, please contact Customer Service. Once the package is received back at our facility, we may assist with reshipment to a corrected address. Additional shipping charges may apply.
8. Errors on our side
If an address error is caused by us or our fulfillment team, we will correct the issue at no additional cost to you.
9. Contact us
For any inquiries about your order, please contact our Customer Service team. Please include your order number so we can assist you quickly.
Reborn Wellness
Email: info@tryreborn.com
Mail: 10135 Webb Way, Fayetteville, AR 72701, United States